Privacy Policy for Roadside Express
Effective Date: 12/13/2024
At Roadside Express (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.roadsideexpress.net, and use our services. Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form
- Request roadside assistance or other services
- Subscribe to our newsletter
- Apply for a job or submit inquiries
This information may include your name, email address, phone number, mailing address, vehicle details, and payment information.
b. Non-Personal Information: We may also collect non-personal information about your interactions with the Site, such as:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited, time spent on the Site, and other analytics data
c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our roadside assistance services
- To communicate with you about your requests or inquiries
- To process payments and provide receipts
- To improve and personalize your experience on our Site
- To send promotional materials and updates (if you have opted in)
- To comply with legal obligations
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
a. Service Providers: We may share your information with trusted third-party providers who perform services on our behalf, such as payment processors, customer support, and analytics providers.
b. Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent fraud or other illegal activity
- Protect the personal safety of users or the public
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
a. Access and Update: You may request access to or update your personal information by contacting us at [Insert Contact Email].
b. Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
c. Cookies Management: You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Roadside Express
[Insert Mailing Address]
[Insert Contact Email]
(205) 685-8859